SA969 takes every member's privacy seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data when you use our online Sports Betting and casino platform.
All data transmitted between your device and SA969's servers is encrypted using 256-bit SSL technology — the same level of protection used by major banks in Malaysia.
SA969 has never and will never sell, rent or trade members' personal data to any third party for marketing or any other purpose without your consent.
You have the full right to access, correct, download or request deletion of your personal data held by SA969 at any time — via your account settings or by contacting our support team.
Your payment information processed via DuitNow, Touch 'n Go eWallet, GrabPay, FPX, Boost, and ShopeePay is handled through secure channels and is not stored directly by SA969.
You can choose to opt in or out of marketing communications from SA969 at any time. Unsubscribing is straightforward — simply do so via email or your account settings.
SA969 complies with all applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA), across every aspect of member data handling.
Privacy enquiries? Get in touch:
support@sa969.click
This Privacy Policy applies to all services offered by SA969 on sa969.click and all related subdomains or applications. By using the SA969 platform, you agree to the collection and use of your personal data as described in this Privacy Policy.
SA969 ("we", "the platform", "SA969") is fully committed to protecting the privacy and personal data of every member who uses our Sports Betting and online casino platform. We understand that your trust is our most valuable asset, and safeguarding your personal data is a responsibility we take very seriously.
This SA969 Privacy Policy is designed to give you a clear and transparent understanding of what personal data we collect, how we use it, who we share it with, how long we retain it, and what rights you have over it. We believe in full transparency — no hidden agendas, no confusing fine print.
This SA969 Privacy Policy is to be read together with SA969 Terms & Conditions and forms part of the overall agreement between you and SA969. In the event of any conflict between this Privacy Policy and the Terms & Conditions, this Privacy Policy shall take precedence on all matters relating to personal data and privacy.
Note: This SA969 Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal requirements. Whenever we make material changes, we will notify you via your registered email or through a prominent notice displayed within the SA969 platform.
SA969 collects various categories of personal data from our members. Below is a detailed breakdown of what we collect and why:
SA969 only collects personal data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or political views unless required by applicable law.
SA969 collects personal data through several different methods, depending on how you interact with our platform:
SA969 has never purchased or acquired personal data lists from third parties for marketing purposes without the explicit consent of the individuals concerned.
SA969 uses the personal data collected for legitimate and reasonable purposes, including:
SA969 does not use members' personal data for any purpose not stated in this Privacy Policy without first obtaining your consent.
SA969 does not sell, rent, or trade members' personal data to any third party. However, we may share necessary personal data with a limited set of third-party categories in the following circumstances:
SA969 has never sold, and will never sell, members' personal data to advertising companies, data brokers, or any third party for marketing purposes unrelated to SA969's services. This is a non-negotiable commitment.
SA969 stores members' personal data on secure servers protected by comprehensive technical and organisational security measures. Here is an overview of SA969's approach to data security:
SA969 retains members' personal data for as long as your account remains active. Once an account is closed, we will retain the necessary data for the period prescribed by applicable law (typically 5 to 7 years) for legal compliance, dispute resolution, and fraud prevention purposes. Once the required retention period has lapsed, your data will be securely deleted or anonymised.
While SA969 takes all reasonable precautions to protect your data, no security system is 100% foolproof. In the event of a material data security breach affecting your personal data, SA969 is committed to notifying you in a timely manner.
SA969 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how members use our services. The following are the types of cookies we use:
You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the SA969 platform. Essential cookies cannot be disabled as they are required for core platform operations.
As an SA969 member, you hold a number of rights regarding your personal data, all of which we fully respect and support. Your key rights are as follows:
You have the right to request a copy of the personal data SA969 holds about you. We will provide this information in a readable format within a reasonable timeframe.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a prompt correction through your account settings or by contacting SA969 support.
You may request that SA969 delete your personal data in certain circumstances, subject to our legal obligations to retain specific records for required periods.
In certain circumstances, you may request that SA969 restrict the processing of your personal data — for example, while a dispute regarding data accuracy is being resolved.
You have the right to receive the personal data you have provided to SA969 in a structured, machine-readable format, for use with other services should you wish.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing. Once an objection is received, SA969 will cease processing that data for the relevant purpose.
To exercise any of the above rights, please contact the SA969 support team by email at support@sa969.click or via live chat on the platform. SA969 will respond to all data rights requests within a reasonable timeframe, typically within 30 working days.
SA969 is a Sports Betting and online casino platform restricted to users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we become aware or discover that we have collected personal data from an individual under the age of 18, we will promptly take the following steps:
Parents and guardians are responsible for ensuring that children under the age of 18 do not access the SA969 platform. If you become aware that a minor has accessed SA969, please contact us immediately at support@sa969.click so we can take prompt action.
The SA969 platform may from time to time contain links to third-party websites or services, such as sports news sites covering Malaysia Super League or EPL match information. This SA969 Privacy Policy applies solely to the SA969 platform and does not extend to any such third-party websites or services.
SA969 is not responsible for the privacy practices or content of any third-party websites you may access via links on our platform. We encourage you to read and understand the privacy policy of any third-party site before providing them with your personal data.
If you come across a link within the SA969 platform that you consider inappropriate or concerning from a privacy standpoint, please notify us at support@sa969.click.
If you have any questions, concerns, or complaints regarding SA969's Privacy Policy or the handling of your personal data, we encourage you to reach out to us directly. SA969 is committed to addressing all privacy enquiries seriously and in a timely manner.
You can reach the SA969 team through any of the following methods:
SA969 will respond to all privacy-related enquiries within 30 business days of receipt. For more complex requests relating to data rights, we may require additional information to verify your identity before processing the request.
This SA969 Privacy Policy was last updated in January 2026. We encourage you to review this page periodically to stay informed about how SA969 protects your privacy.
Last Updated: January 2026 • Version 3.1
Your data privacy and security are SA969's highest priority. We never sell your data — we protect it with best-in-class technology and give you full control. For any enquiries, contact support@sa969.click or visit Terms & Conditions us for more information.